Chennai: Complaints have emerged that revenue department officials are rejecting applications for pensions and other social security schemes without completing them within the stipulated time.
To simplify services such as patta name transfer, the government enabled online submissions through www.tnesevai.tn.gov.in, either directly by applicants or via e-Sevai centres. Officials were instructed to take a decision on such applications within 30 days.
However, residents allege that many officials remain inactive until the deadline and then reject applications at the last moment, stating that required details are missing. This, they say, forces people to apply repeatedly.
Similar allegations are now being raised about applications for social security schemes handled through the revenue department, including pensions for senior citizens, persons with disabilities, widows, and deserted women, as well as schemes for unmarried women, Sri Lankan refugees and the Chief Minister’s Farmers Protection Scheme.
Applicants, especially in rural areas, often depend on e-Sevai centres and pay service charges to submit forms. People say rejections are not communicated promptly, and many learn only after months—when they visit taluk offices to enquire—that their applications were turned down.
