The Tamil Nadu government has announced a dedicated mechanism for the public and consumers to register complaints related to TASMAC retail outlets and services. Minister Vignesh said people should use official channels to submit grievances, adding that the department will function without compromise.
According to an official statement, a toll-free TASMAC customer service centre has been brought into operation from August 31 to make it easier for consumers to report complaints, concerns and other issues.
The public can contact the toll-free number 1800-889-2015 and the official WhatsApp number +91-7397720230 to submit complaints, queries and feedback. The customer service centre will receive complaints round the clock.
The government also asked citizens to use TASMAC’s official social media handles for communication: Facebook: TASMAC Official, X: @TasmacOfficial, Instagram: @tasmac_official, and YouTube: TASMAC Official.
Complaints received through these channels will be forwarded to the concerned officials, and follow-up monitoring will be carried out to ensure appropriate action and resolution, the statement said.
