Unknown ₹1 credits may signal fraud; RBI portal advised for disputes
A reader who vacated a private bank locker said the bank deducted the annual locker rent and GST even though auto-debit was not separately authorised. The response notes that locker agreements often allow banks to debit rent from the linked savings account, but deducting it before the due date is a clear error. Since the locker was closed on April 6 after the new financial year began on April 1, the bank may retain charges for the used period—such as a few days or at least a month—based on its rules. However, the full GST for a year should not be collected when the full year’s service is not provided.
